App and Website Privacy Notice

Introduction and Services

Your personal data is important. There are laws in place to safeguard it and BeneTalk is committed to complying with these laws. This means that all personal data that we hold about you will be:

• Used lawfully, fairly and in a transparent way
• Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
• Relevant to the purposes we have told you about and limited only to those purposes
• Accurate and kept up to date
• Kept only as long as necessary for the purposes we have told you about
• Kept securely

What data do we collect?

The BeneTalk website collects the following personal data:

• Email address
• Name and surname
• Location data
• An Internet Protocol (IP) address
  ‍

The BeneTalk app collects the following personal data:

• Location data
• Device type
• Device ID
• Email address

How do we collect your data? 

• From the completion of our website contact form.
• From anonymised data from our app and website analytics providers: Google Analytics and Amplitude Analytics
• From signing up to use our app

How do we use your personal data?

We will only use your personal data when the law allows us to. Consent is the legal basis we rely upon to process your personal data. You do not have to provide your consent, however if you do not provide your consent for BeneTalk to process your personal data we might not be able to provide the services that you require. You have the right to withdraw your consent at any time. If you are unsure how to withdraw your consent please email us at speak@benetalk.com

• Manage our relationship with you which will include:
  
• Registering you as a user of our app or website
• Notifying you about changes of our terms or this Privacy Notice
• Managing feedback
• Providing you with the information and services that you request from us
• Inviting you to participate in further research and development

• Administer and protect our business and the website, which will include:
  
• Improving our site to ensure that content is presented in the most effective manner for you and
  your device
• Troubleshooting and system administration
• Testing and system maintenance
• Usability assessment and improvement
• Accessibility assessment and improvement
• Technical support and reporting

• BeneTalk occasionally shares your data with the following third parties:
  
• MailChimp - an email marketing platform. See here for MailChimp’s Privacy Notice
• Indiegogo -a crowdfunding platform. See here for Indiegogo’s Data Protection policy.

How do we store your personal data?

BeneTalk securely stores your data in Google Drive. This data is anonymised where possible. Your personal data will be retained for no longer than is necessary for the purpose for which it was obtained. The maximum period of time your personal data might be retained for is 7 years.

How do we protect your personal data?

We know how important it is to protect and manage your personal data. These are the measures we have in place:

• We apply physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data
• We protect the security of your information while it is being transmitted by encrypting it
• We use computer safeguards such as firewalls and data encryption to keep this data safe
• We only authorise access to employees who need it to carry out their responsibilities
• We regularly monitor our systems for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security
• We have put in place procedures to deal with any suspected personal data breach and will notify you of a breach where we are legally required to do so

How do we use cookies?

Cookies are small text files sent from your browser to your device. BeneTalk uses cookies to collect data and improve our customer service. You can use the “Help” function on most browsers to accept or disable cookies or to be notified when a cookie is being sent. If you disable all cookies you may not be able to use some features of our website. BeneTalk uses Amplitude Analytics which measures how users interact with website content. Amplitude Analytics records information about page views and uses first-party cookies to remember what you have done on previous interactions with the website.

Updates to this Privacy Notice

We reserve the right to make changes to this privacy notice. If there are to be any changes to the way in which we process your personal data we will notify you beforehand.

Contact Details

How to contact us If you have any questions about BeneTalk's privacy policy, the data we hold on you,or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing speak@benetalk.com